Reviews from

A Terrible Interruption

I believe my password has been hacked

16 total reviews 
Comment from aryr
Excellent
Not yet exceptional. When the exceptional rating is reached this is highlighted

Wow! What a tale of whoa? I can only offer you some heartfelt prayers, that my prayers have helped in any way. Hackers can be destructive and soul taking. Blessings n Hugs!!!

 Comment Written 20-Nov-2023


reply by the author on 21-Nov-2023
    Thank you for your compassionate review. Send some clarity for someone & calm for me, thank you...LOL
reply by aryr on 21-Nov-2023
    It's is easy, breathe in threw your nose and out threw you mouth.
Comment from eliz100
Excellent
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I had that problem. Setting up my new Chromebook was frustrating because I did not have most of my passwords, but I did not lose any of my fanstory stuff. Once you solve the password dilemma, you will see your entire fanstory. Do not lose hope.

 Comment Written 20-Nov-2023


reply by the author on 21-Nov-2023
    Thank you for your compassionate review. When I ask for "I forgot my password" help the password they confirm that is mine as I believed it was, is not accepted. Whaat!
reply by eliz100 on 21-Nov-2023
    I know been there done that.
reply by the author on 22-Nov-2023
    Thank for your encouragement.
Comment from karenina
Excellent
Not yet exceptional. When the exceptional rating is reached this is highlighted

Oh no! I can't offer technical advice.

I can't imagine a scenario where Tom couldn't save all of your material, and facilitate you signing in on your new Chrome book with the "change your password" option.

I've been locked out, after I was hacked and received a new laptop and Tom absolutely kept my portfolio safe and got me back up and running!

I don't think "Tom has done all he can do."

Most sites will have a way to give you a temporary code to refugees from a new device...and then allow you to reset your password from the site.

Do you need us to contact Tom for you?

Please let me know!

I'm sure he can see you through this!

Karenina


 Comment Written 20-Nov-2023


reply by the author on 20-Nov-2023
    Thank for your compassionate review.. The problem is when I proceeded with the I forgot my password, the one they gave me, the one I was using was the wrong one! Sp something is messed up. I don't think Tom can help. I've asked him & he's done all he can, which seems to be nothing. If you know Tom can do more like he did for you, yes please see if yu can effect any action on Tom's part.
reply by karenina on 20-Nov-2023
    I did contact him... See my PM!
reply by the author on 21-Nov-2023
    Do reset mean you lose everything ?
reply by karenina on 21-Nov-2023
    I have never seen "RESET" -- can you contact Tom and ask before you click on that? Or do you need me to?
    You're one site...that's progress! I'd definitely wait for some word from management before "resetting"--God forbid it means wiping out your body of work!
reply by the author on 21-Nov-2023
    he said they would send me a code so I can reset everything. He said they sent it to a different email. Nowhere to be found
reply by karenina on 21-Nov-2023
    I see you reviewed something of mine. Can I hope you got the code to reset?

    Good gravy Marie this has been an adventure, hasn't it?

    Check your SPAM maybe? Or double- check the email he has?

    I contacted him as well. I hope you two have connected!
reply by the author on 21-Nov-2023
    I'm still
    using my old one
Comment from Iza Deleanu
Excellent
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Hi Liz, I know your pain I lost a book because of a computer malfunction, and I have to write it from scratch in two days:( The best you can do is archive everything, and when the oldy dies just use the archive to post back everything.

 Comment Written 20-Nov-2023


reply by the author on 20-Nov-2023
    Thank for your compassionate review.. The problem is when I proceeded with the I forgot my password, the one they gave me, the one I was using was the wrong one! So something is messed up. I don't think Tom can help. I've asked him & he's done all he can, which seems to be nothing. I feel badly you've been through worse than I.
Comment from patcelaw
Excellent
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I am so sorry that this is happened to you. I work on my Apple iPad all the time and I haven't had a problem with it so far I'm hoping that I will never be hacked. I do not have the answers for you. I hope that it gets resolved for you in a way that you don't lose all of your information. Patricia, the one thing that I might suggest that you look at your friends list that you have in cup mega hard copy of it with the pencil and paper, so that when you come back if you have to do that. You can look those people up

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 Comment Written 20-Nov-2023


reply by the author on 20-Nov-2023
    Thank for your compassionate review.. The problem is when I proceeded with the I forgot my password, the one they gave me, the one I was using was the wrong one! Sp something is messed up. I don't think Tom can help. I've asked him & he's done all he can, which seems to be nothing. I already have my promised reviews listed on my email so they are safe. Thank you
Comment from lyenochka
Excellent
Not yet exceptional. When the exceptional rating is reached this is highlighted

I'm so sorry about this happening to you, Liz! I can't imagine that you were hacked, as I see your portfolio just fine. I don't know who the Liz O'Neill2 is but that is an unpaid "standard" profile. Is it possible someone has your exact same name?
If you have stored your password on Chrome, you can look up your password. But I think you can ask Tom to reset your Password. I hope you can logon using your new Chromebook soon!
And I hope you got your furnace fixed!



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The highest and the lowest rating are not included in calculations.

 Comment Written 20-Nov-2023


reply by the author on 20-Nov-2023
    Thank for your compassionate review.. The problem is when I proceeded with the I forgot my password, the one they gave me, the one I was using was the wrong one! Sp something is messed up. I don't think Tom can help. I've asked him & he's done all he can, which seems to be nothing.